Provide a software solution for all of the Land Use Department's needs to include the implementation, existing data migration, staff training, and ongoing technical support.
The City of Saratoga Springs is seeking proposals for municipal asset management and permitting and licensing software solutions to replace their current system.
Recent buying indicators
What Permitting Software buyers are planning now
Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.
- Clarksburg City Council discussed a new permitting system, Gov Pilot, and scheduled a second meeting next week to continue the evaluation.
- Council members cited $3 million in outstanding fines not being processed, underscoring pressing code enforcement and revenue collection gaps.
- Staff noted they have waited almost two years for an Incode module to enable online payments, signaling frustration with the incumbent system.
- City leadership identified communication and duplication between code, finance, and public works as major bottlenecks, with a goal to digitize workflows.
- Council members identified permitting delays as the biggest complaint from contractors, with one noting a response took nearly two months despite advertised one-to-two weeks.
- Staff confirmed the current permitting software lacks online tracking and that they are working to procure a comparable-priced alternative for the next fiscal year.
- Contractors and council members raised concerns that current building inspectors are not certified, prompting staff to explain they are working toward required certifications.
- The city issued 593 permits in the last fiscal year, and staff acknowledged the need to dedicate separate staff to plan…
Meeting MentionPre-RFPDetected: Sep 23
Key Contacts · Verified by Starbridge
Lorenza Gonzales
Accountant/Accounting Supervisor
Melissa Grijalva
Accounting Technician
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